FAQs

How do I receive my order?

Your order will come as a downloadable ZIP file which will be made instantly available after payment is received. You will be taken to the confirmation page and receive a confirmation email with download details.

Are the samples royalty free?

Yes they are 100% royalty free.

Can I make and sell a new sample pack made from these?

The contents of the product are not to be used "isolated" in your musical works. They must be used within the context of a musical piece mixed with additional parts.

You may not re-sell this collection or transfer it to a third-party, as a purchased license is a single-user license and non-transferable.

The contents of this product may not be used (wholly or partly) in the creation of any competitive product; including but not necessarily limited to; Sample Packs, Sample CDs, Sample DVDs, Virtual Instruments, Expansion Packs, Production Music, Library Music, Subscription Services, App Contents (Mobile or otherwise), or in any other collection or service, in any format, or in any product that would involve the re-licensing of Wavkore product copyrights, without our
permission

Please see the USER LICENCE for full details. Any questions should be emailed to us - support@wavkore.com

I'm a music producer can I sell my sample packs on your site?

Tell us about yourself. We are open to suggestions -

hello@wavkore.com
or use our contact form

Refund Policy

Due to the nature of digital downloads we are unable to offer refunds if you change your mind.

Please be sure to make informed purchases, as mistakes cannot be considered reasons for refunds, exchanges. Please listen to the demos and read the product descriptions carefully before making a purchase.

Haven't downloaded it yet?

No problem. We offer full refunds for any digital library purchase within 14 days of the purchase date, as long as you haven't downloaded it yet. Just contact us at support@wavkore.com and we will get your refund processed quickly.

Already downloaded?

Once a product has been downloaded, we’re unable to offer refunds. This is because digital products can’t be “returned” in the traditional sense and there’s no way to guarantee they won’t still be used after a refund is processed.

For this reason, our refund policy is firm to protect the integrity of our digital products. If you have any questions or concerns about a product before purchasing, feel free to reach out to us. We’re here to help and ensure you have all the information you need to make the right decision.

Contact - support@wavkore.com

 

I have a complaint

Queries & complaints will usually be answered and dealt with within a few hours although could take longer. 

Please email us via the contact form with full details of your issue or email at support@wavkore.com

Where Are You Based?

We are based in the United Kingdom

Something went wrong with my payment

Please check your card & payment details are correct. If you are still having issues contact us with details - support@wavkore.com

Found a flaw, discrepancy or omission

Using a rigorous checking & testing process, we have sought to create the best possible products for you. Every care and attention has been taken to ensure highest fidelity sound & technical excellence is achieved & maintained.

While this is always the goal there may be some files that have escaped our attention, if you find any minor flaws, discrepancies or omissions please don't
hesitate to contact us with details to help us identify and rectify them.

Additionally on the website, should you find any typos, errors or if it's not working in the way you would expect please let us know so we can try and fix it as quick as possible.

support@wavkore.com